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FAQ: Booking a session

1. How long does one lesson last?

2. How can I book lessons?

3. My schedule is not always same. Can I have flexible lesson time instead of fixed time and days?

4. There is an urgent business coming in. Can I cancel the scheduled lesson?

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1. How long does one lesson last?

For standard speaking course, one session takes 30 minutes. You would consume only half of your lunch time to finish one lesson. We can arrange longer lesson time for you upon request. 

2. How can I book lessons?

At the time of your application, you indicate your preferred time and day for your regular lessons. For example, 11:00 to 11:30 on Tuesdays and Thursdays, starting on December 20.   

We will then send you an e-mail to confirm your fixed lesson schedule with the exact date and time. Upon your payment, all lessons are booked for you.


3. My schedule is not always same. Can I have flexible lesson time instead of fixed time and days?

Yes, we can arrange your schedule in this way, too.   Please indicate time and date at the time of your application.


4. There is an urgent business coming in. Can I cancel the scheduled lesson?

You can cancel lessons 24 hours before the scheduled time by writing an e-mail to us. You will not charged for it. If you fail to send a cancellation notice 24 hours prior to the session, we are forced to charge the lesson.

If you have any questions, please feel free to contact us.

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